.messages-channel-tabs{display:flex;gap:8px;margin:0 0 22px;padding:5px;background:#edf4ef;border:1px solid #dce7df;border-radius:12px;width:max-content;max-width:100%}.messages-channel-tabs button{display:flex;align-items:center;gap:7px;background:transparent;color:#51685c;border:0;border-radius:8px;min-height:44px;padding:10px 18px;font:700 14px Tajawal,sans-serif}.messages-channel-tabs button[aria-selected=true]{background:#fff;color:#06352a;box-shadow:0 2px 8px #06352a12}.messages-channel-tabs .admin-inbox-count{margin:0}.alc-status{display:inline-flex;align-items:center;gap:6px;border-radius:20px;padding:5px 9px;background:#edf3ef;color:#375a47;font-size:12px;white-space:nowrap}.alc-status.is-waiting{background:#faf3e0;color:#7a6229}.alc-status.is-active{background:#dff1e6;color:#176043}.alc-rating{color:#a37b22;white-space:nowrap}.admin-live-chat-dialog{width:min(850px,calc(100vw - 32px));height:min(800px,90dvh);max-height:90dvh;padding:0;border:1px solid #d9e5dc;border-radius:18px;background:#f5f8f6;color:#142019;box-shadow:0 24px 70px #04231b35}.admin-live-chat-dialog[open]{display:flex;flex-direction:column}.admin-live-chat-dialog::backdrop{background:#04231b65}.alc-header{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:18px 22px;background:#06352a;color:#fff}.alc-header h2{margin:0;font-size:19px}.alc-header p{margin:5px 0 0;direction:ltr;text-align:start;font-size:12px;color:#d2e4da;overflow-wrap:anywhere}.alc-header .secondary{background:#ffffff15;border-color:#ffffff22;color:#fff;min-width:38px;font-size:24px;line-height:1}.alc-state{margin:0;padding:10px 22px;background:#e9f3ed;color:#375a47;font-size:13px}.alc-messages{flex:1;min-height:120px;overflow-y:auto;overscroll-behavior:contain;padding:20px;display:flex;flex-direction:column;gap:13px}.alc-message{max-width:90%;padding:13px 16px;border:1px solid #dce7df;border-radius:14px;background:#fff;align-self:flex-start}.alc-message.is-staff{align-self:flex-end;background:#06352a;color:#fff;border-color:#06352a}.alc-message.is-bot{background:#eef5f1}.alc-message-label{font-size:11px;color:#62736b;margin-bottom:7px;line-height:1.9}.alc-message.is-staff .alc-message-label{color:#ccdfd4}.alc-message-text{font-size:14px;line-height:1.9;white-space:pre-wrap;overflow-wrap:anywhere}.alc-composer{display:flex;align-items:flex-end;gap:12px;padding:14px 20px;background:#fff;border-top:1px solid #dce7df}.alc-composer textarea{flex:1;min-width:0;border:1px solid #dce7df;border-radius:10px;resize:vertical;padding:10px 12px;font:14px/1.8 Tajawal,sans-serif;max-height:160px}.alc-composer button{min-height:44px}.admin-live-chat-dialog>.status{margin:0;padding:0 20px 10px;background:#fff;font-size:12px}.alc-sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.admin-live-chat-dialog [hidden],#messagesPanel [hidden]{display:none!important}
@media(max-width:650px){.messages-channel-tabs{width:100%}.messages-channel-tabs button{flex:1;padding:10px 8px;font-size:13px}.admin-live-chat-dialog{inset:0;margin:0;border:0;border-radius:0;width:100%;height:100dvh;max-height:100dvh}.alc-header{padding:16px}.alc-message{max-width:96%}.alc-messages{padding:14px}.alc-composer{padding:12px 14px}.alc-composer button{padding-inline:14px}}
.alc-image-link{display:block;margin-top:9px}.alc-image-link img{display:block;max-width:100%;max-height:300px;object-fit:contain;border-radius:9px;background:#fff}
.alc-image-link{border:0;background:none;padding:0;cursor:zoom-in;max-width:100%}.alc-message.is-event{align-self:center;background:transparent;border:0;text-align:center;color:#476858}.alc-message.is-event .alc-message-label{display:none}.alc-message.is-event .alc-message-text{font-size:12px;font-weight:700}
.alc-message{animation:alc-message-in .2s ease-out}@keyframes alc-message-in{from{opacity:0;transform:translateY(7px)}to{opacity:1;transform:none}}@media(prefers-reduced-motion:reduce){.alc-message{animation:none}}
.chat-history-tabs{display:flex;gap:8px;flex-wrap:wrap;margin:14px 0}.chat-history-tabs button[aria-pressed=true]{background:#06352a;color:#fff;border-color:#06352a}.customer-conversations .muted{line-height:1.9}.messages-table tr:is([data-thread-row],[data-live-chat-row],[data-chat-row]){cursor:pointer;transition:background .15s}.messages-table tr:is([data-thread-row],[data-live-chat-row],[data-chat-row]):hover{background:#edf5ef}.messages-table tr:is([data-thread-row],[data-live-chat-row],[data-chat-row]):focus-visible{outline:2px solid #23815e;outline-offset:-2px}.customer-conversations .messages-table strong{line-height:1.8}.customer-conversations .messages-pagination{gap:10px;flex-wrap:wrap}
body[data-admin-model] dialog.live-chat-dialog{width:min(480px,calc(100vw - 32px));height:min(780px,92dvh);max-height:92dvh;border:1px solid #dfe7e2;border-radius:22px;overflow:hidden;color:#142019}
#chatRatingsPanel>.stats{grid-template-columns:repeat(2,minmax(0,1fr))}
@media(max-width:700px){body[data-admin-model] dialog.live-chat-dialog{top:var(--lc-top,0px);bottom:auto;left:0;right:0;margin:0;border:0;border-radius:0;width:100%;max-width:none;height:var(--lc-height,100dvh);max-height:var(--lc-height,100dvh)}}
@media(max-width:760px){#chatRatingsPanel table,.customer-conversations table{min-width:0!important;width:100%;display:block}#chatRatingsPanel thead,.customer-conversations thead{display:none}#chatRatingsPanel tbody,.customer-conversations tbody{display:block}#chatRatingsPanel tbody tr,.customer-conversations tbody tr{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));padding:12px;border-bottom:1px solid #dfe7e2;gap:10px}#chatRatingsPanel tbody td,.customer-conversations tbody td{display:block!important;width:auto!important;min-width:0!important;padding:3px!important;border:0!important;font-size:12px;overflow-wrap:anywhere}#chatRatingsPanel tbody td:before,.customer-conversations tbody td:before{content:attr(data-label);display:block;color:#718278;font-size:10px;margin-bottom:5px}#chatRatingsPanel tbody td:first-child,.customer-conversations tbody td:first-child{grid-column:1/-1}#chatRatingsPanel tbody td:last-child,.customer-conversations tbody td:last-child{grid-column:1/-1}#chatRatingsPanel tbody td[colspan],.customer-conversations tbody td[colspan]{grid-column:1/-1}}